Privacy Policy

Introduction

This Privacy Policy governs how TOUCH CABINETS HARDWARE, Inc. ("we," "us," "our") collects, uses, maintains, and discloses information from users ("User" or "you") of the www.touchcabinetshardware.com website ("Site"). This policy applies to the Site and all products and services offered by TOUCH CABINETS HARDWARE, Inc.

Your Privacy

This policy aims to help those concerned with how their Personally Identifiable Information (PII) is used online. PII, as defined in US privacy law and information security, is information that can be used on its own or with other data to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website.

Personal Information We Collect

When you register on our site, place an order, or fill out a form, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to enhance your experience.

When We Collect Information

We collect information from you when you:

  • Register on our site
  • Place an order
  • Fill out a form
  • Provide feedback on our products or services

How We Use Your Information

We may use the information we collect from you in the following ways:

  • To personalize your experience and deliver relevant content and product offerings.
  • To improve our website and better serve you.
  • To respond to your customer service requests more efficiently.
  • To administer contests, promotions, surveys, or other site features.
  • To process transactions quickly.
  • To ask for ratings and reviews of our services or products.
  • To follow up after correspondence (email or phone inquiries).

We may share non-personal information, such as aggregate user statistics, demographic information, and usage information, with third parties. This information is not shared with outside parties except as necessary to provide our services.

We may share your information with third parties for marketing or other purposes, provided you have given your consent.

Email Communication

We may use your email address to send information and updates related to your order, respond to inquiries, and send periodic emails. If you opt-in to our mailing list, you will receive emails that may include company news, updates, product or service information, etc.

Privacy Rights and Choices

We provide reasonable opportunities for users to access, update, or delete their Personal Information. We will not use Personal Information for purposes incompatible with the purpose for which it was provided without obtaining authorization from the information's subject.

How We Protect Your Information

Our website is regularly scanned for security holes and known vulnerabilities to make your visit as safe as possible. Your personal information is stored behind secured networks and is only accessible by a limited number of persons with special access rights to such systems, who are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement various security measures to maintain the safety of your personal information during data entry, submission, and access. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Use of Cookies

Yes, we use cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and understand your preferences based on previous or current site activity. This helps us improve our services and compile aggregate data about site traffic and site interactions.

Children's Online Privacy Protection

We do not knowingly collect or maintain information from individuals under the age of 13. Our website is not structured to attract anyone under 13 years old.

Return Policy

We strive to ensure you are satisfied with your purchase, but we understand that sometimes a product may not be suitable. Please refer to our RETURN POLICY for full details on refunds and returns.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. You are encouraged to review this policy periodically to stay informed about any changes. The date of the latest revision will always be displayed at the bottom of the page.

Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and our terms of service. If you do not agree with this policy, please do not use our Site. Continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: info@touchcabinetshardware.com


Last updated: July 1st, 2024